Help Center

One question per page, answered in the first two sentences. Every price and limit here comes from the same code that bills you.

SMS and verification codes

What a number receives, WhatsApp, Telegram, codes that don't arrive, temporary numbers.

Phone numbers

US numbers for non-residents, a second number, countries, renewal, caller ID.

Calls and rates

Browser calls, calling the US from abroad, calls you receive, calling cards.

Getting started and devices

What TwinPhone is, Chrome without an extension, no SIM, Wi-Fi Calling, apps.

Availability, Skype and Google Voice

Where TwinPhone works, outside the US, after Skype.

Billing and refunds

Top-ups, pay-as-you-go, getting money back.

Still stuck?

Write to support@twin-phone.com from the email on your account. We reply to every message.

Contact support